Experience
Weill Cornell Medicine
Patient Access Coordinator
- Managed high-volume patient inquiries by triaging calls, addressing visit and insurance questions, and matching patients with appropriate providers to ensure timely and accurate appointment scheduling. 
- Coordinated and maintained appointment workflows by scheduling, confirming, and updating visits for new and existing patients while documenting all interactions within practice management and EMR systems. 
- Verified insurance coverage and pre-visit requirements, including referrals, authorizations, and demographic updates, to ensure patients were fully prepared for their appointments and reduce visit delays.
CityMD Urgent Care
Scribe Technician
- Accurately document patient encounters, encompassing medical histories, physical examinations, procedures, laboratory results, treatment plans, and follow-up care in the EMR system for 50-70 patients within a 12-hour period.
- Coordinate and conduct vital signs, electrocardiograms, phlebotomy, urine drug screenings, and point-of-care testing to aid in precise diagnosis for patients with specific symptoms and medical conditions.
- Exhibit proficiency in medical terminology, abbreviations, and acronyms to optimize documentation accuracy.
- Communicate proficiently with providers, clerical staff, and patients to ensure accurate and professional care.
Medical Scribe
New York Public Interest Research Group (NYPIRG)
Public Health Project Leader
- Compose persuasive and expository materials, including flyers, banners, and press releases, to inform the Hunter College community and the general public regarding key social issues in New York City and New York State
- Lead and attend informational events, forums, town halls, and conferences, in support of lowering the cost of healthcare for New Yorkers, universal healthcare, and improved access to healthcare
- Gain the interest of over 30+ students to join NYPIRG as interns and/or volunteers within the Public Health project
Starbucks
Barista
- Memorize 100+ drink recipes and prepare food items in a fast-paced environment
- Host a warm and welcoming customer experience for ~100 customers per hour with friendliness and empathy
- Complete opening and closing cleaning and preparation tasks to ensure a safe and clean working environment
- Process credit card and cash transactions through the Point-of-Sale system
- Complete surveys and report feedback to managers as part of the Partner Experience Program
Galileo Learning
Summer Camp Operations Intern
- Assist with overall camp operations of 180+ campers per week from PreK-10th grade in the office and outdoors
- Provide classroom and learning assistance to educators and management/ administration
- Communicate with camp staff and campers' families about whole camp updates or child-specific needs
- Maintain a safe environment for campers and staff in addition to while supporting COVID-19 guidelines and policies for campers, staff, and parents
Bayreach Student Response Initiative – COVID-19 Division
Health Researcher
- Research local, state, national, and world events regarding COVID-19
- Create videos and infographics with updates about the status of COVID-19 in many facets, including public health, economic, and educational
- Update, collaborate, and communicate with other company units and projects
Licenses & certifications
HSR for Undergraduate Students - Basic/Refresher • CITI Program
Issued Oct 2024 · Expires Oct 2027
Responsible Conduct of Research for CUNY Researchers • CITI Program
Issued Oct 2024 · Expires Oct 2028
Credential ID 65757514
Certified Drug Screen Collector • CityMD Urgent Care
CITYMD
Issued Feb 2024
Basic Life Support (BLS) • Frontline Health
Issued Nov 2023 · Expired Nov 2025
Credential ID 245413626875
Publications
Improving Healthcare Access Among Hunter College Students – Suggestions for a Hunter College Student Health Center
This study investigates disparities in healthcare access among students at CUNY Hunter College, an urban public university in Manhattan serving over 22,000 students. 89% of Hunter students receive financial aid, with 67% of students receiving Pell grants. Hunter College only offers limited health services, primarily short-term mental health counseling and wellness workshops. A cross-sectional survey (n = 33) assessed insurance status, coverage (dental, vision, psychiatric), access barriers (e.g., transportation), mental health symptoms, and impacts to academia. While 69.7% of respondents reported comprehensive insurance, students with public insurance (Medicaid, Medicare) experienced substantially higher access barriers than those with employer-sponsored plans and plans through their parents/guardians, though findings did not reach statistical significance (χ² = 5.86, p = .119). Unlike peer institutions such as New York University and Columbia University, which provide full-service student health centers offering primary and specialty care, STI testing and treatment, comprehensive behavioral health services (including psychiatry), and on-campus pharmacy services at no additional cost, Hunter College does not have these essential services. These findings show the need to establish a comprehensive student health center at Hunter, which would offer comprehensive primary care, behavioral health, sexual health services, OB/GYN care, and health education, staffed by the Hunter College community to strengthen care delivery and promote health equity across CUNY.
Education
CUNY Graduate School of Public Health and Health Policy
Non-Degree (Focus on Health Administration and Health Policy)
CUNY Hunter College
Bachelor of Science in Public Health, Minor in Human Rights
Departmental GPA: 3.8/4.0
Relevant Coursework: Health Program Planning and Evaluation, Environmental Public Health, Public Health Biology, Epidemiology, Health Care Systems, Health Policy
Activities and societies: Essie E. Lee Scholar, Research Thesis on "Improving Healthcare Access Among Hunter College Students", Urban Public Health Club Social Media and Outreach Manager, Project Manager
Cañada College
Associate degree for Transfer, Psychology
Activities and societies: Research thesis, Honors Transfer Program, Promise Scholars Program.
Cañada Middle College
High School Diploma, Concurrent Enrollment
Relevant Coursework: Probability and Statistics, General Psychology, Developmental Psychology, Social Psychology, Child Development, Intro to Web Programming, Social Science Research Methods, Sociology
Activities and societies: Student Council, Student Advisory Council Member to the Superintendent, Activities Director
Woodside High School
High School Diploma
Activities and societies: Student leadership, Student Government, Koreo Club (President)